The Buyer acknowledges that, pursuant to the provisions of Article 1837 of the Civil Code, a consumer may not withdraw from a contract for, among other things, the supply of goods which were customised or personalised, the supply of goods subject to rapid decay as well as goods which were irreversibly mixed with other goods after supply, the supply of sealed goods which were unsealed after supply by the consumer and which are not suitable for return due to hygiene reasons, and the supply of audio or video recordings or computer software whose original seal was unsealed after supply.

Unless a case is listed under paragraph 4.1 of the Business Terms and Conditions or it is another case where a consumer may not withdraw from a purchase agreement, the Buyer has the right, pursuant to Article 1829(1) of the Civil Code, to withdraw from the Purchase Agreement (this applies only to spare parts) within fourteen (14) days from the receipt of goods, but when the subject of the Purchase Agreement is several types of goods or delivery of several parts, the period starts running from the day of receipt of the last delivery of goods. The withdrawal from the Purchase Agreement must be sent to the Seller within the period of time defined in the previous sentence. The Buyer may send the withdrawal from the Purchase Agreement to, among other addresses, the Seller’s business office or the Seller’s email address info@labona.eu. The Buyer may use the standard form below to withdraw from the Purchase Agreement.

In the case of withdrawal from the Purchase Agreement pursuant to paragraph 4.2. of the Business Terms and Conditions, the Purchase Agreement shall be terminated. The Buyer must return the goods to the Seller within fourteen (14) days from the delivery to the Seller of the withdrawal from the Purchase Agreement. If the Buyer withdraws from the Purchase Agreement, the Buyer shall bear the costs of returning the goods to the Seller, even in the case where the goods, by their nature, cannot be returned by normal post.

In the case of withdrawal from the Purchase Agreement pursuant to paragraph 4.2. of the Business Terms and Conditions, the Seller shall return the money received from the Buyer within fourteen (14) days of the Buyer’s withdrawal from the contract in the same manner as the Seller received said money from the Buyer.